Microlenk Technologies Privacy Policy

Microlenk Technologies LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including any online services, visits to our website, or interaction with our customer support team.

By using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with this policy, please do not use our services.

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Information We Collect

We collect personal information in several ways, including when you:

• Visit our website or interact with us online.

• Request or receive repair services.

• Provide information through customer support inquiries or forms.

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The types of information we may collect include:

• Personal Identification Information: Name, address, phone number, email address, and payment details.

• Device Information: Information related to the device being repaired, such as device type, model, serial number, and repair history.

• Usage Data: Information on how you interact with our website and services, including IP address, browser type, device type, and usage data.

• Payment Information: When making payments, we collect your payment information (e.g., credit card details), which is processed securely by third-party payment processors.

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How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To repair and service your devices, including diagnosis, repairs, and updates.

• Customer Support: To respond to inquiries, provide support, and improve our service quality.

• Transaction Processing: To process payments, send receipts, and manage account transactions.

• Marketing Communications: With your consent, to send you promotional offers, newsletters, and service updates.

• Website and Service Improvement: To analyze usage patterns, improve user experience, and ensure our services are working efficiently.

• Legal Obligations: To comply with legal requirements and enforce our terms of service.

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Sharing Your Information

We respect your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, hosting providers, and email service providers. These parties are obligated to protect your information and may only use it for specific services related to our operations.

• Legal Compliance: We may disclose your information if required by law or in response to legal requests, such as subpoenas, court orders, or government regulations.

• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction, subject to applicable privacy laws.

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Data Security

We take reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no data transmission over the internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of your information, but we are committed to using commercially acceptable means to protect it.

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Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your experience, analyze site usage, and deliver personalized content. Cookies are small files stored on your device that enable us to recognize you when you return to our site. You can adjust your browser settings to refuse cookies, but some website features may not function properly without them.

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Your Rights and Choices

You have the right to:

• Access and Correct Your Information: You can request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete.

• Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails or communications, you can opt-out by following the unsubscribe instructions in the email or by contacting us directly.

• Delete Your Information: You may request that we delete your personal information, subject to certain legal and business retention requirements.

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Third-Party Links

Our website may contain links to third-party websites. These external sites are not operated or controlled by Microlenk Technologies LLC, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites before providing them with your personal information.

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Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

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Changes to This Privacy Policy

Microlenk Technologies LLC reserves the right to update or modify this Privacy Policy at any time. We will post any changes to this page, and the "Effective Date" at the top of the policy will be updated accordingly. By continuing to use our services after the changes are posted, you consent to the updated Privacy Policy.

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Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

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Microlenk Technologies LLC
704 W Washington Street 

Brainerd, MN 56401
support@microlenktechnologies.com
218-656-6992

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Thank you for trusting Microlenk Technologies LLC with your information. We value your privacy and are dedicated to maintaining the security of your personal data.

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